Terms of service

These Terms of Service govern access to and use of eidierax.shop, including purchases made through our online store.

By accessing the website or placing an order, you agree to these Terms to the extent permitted by applicable law.

Nothing in these Terms excludes, restricts, or modifies any right, guarantee, remedy, or protection that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.

1. Online Store

eidierax.shop operates an online retail store offering products for purchase through our website.

We may update the website, product selection, features, pricing, or services from time to time.

2. Eligibility

By placing an order, you represent that you have legal capacity to enter into the transaction or have appropriate permission from a parent, guardian, or other legally authorised person where required.

You must not use the website for unlawful, fraudulent, abusive, or unauthorised purposes.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, specifications, colours, prices, and availability information.

Actual colours may vary depending on:

• screen settings;
• photography;
• lighting;
• manufacturing variations; or
• device characteristics.

Minor differences do not limit any consumer rights where goods materially fail to match their description or otherwise fail to meet an applicable consumer guarantee.

4. Prices

Prices are those displayed on the website at the time an order is submitted, subject to correction of genuine errors as permitted by law.

Where a pricing error occurs, we may contact the customer before fulfilment to explain the issue and provide available options.

Nothing in this clause permits misleading pricing or conduct prohibited under applicable law.

5. Orders

Submitting an order constitutes an offer to purchase the relevant products.

Orders may be subject to:

• product availability;
• payment authorisation;
• fraud screening;
• delivery availability; and
• compliance with these Terms.

We may refuse or cancel an order where reasonably necessary, including suspected fraud, payment failure, inventory error, obvious pricing error, or unlawful activity.

If payment has already been received for an order that we validly cancel, an appropriate refund will be provided.

6. Payment

Customers must provide accurate billing and payment information.

Payment processing may be performed by independent third-party payment providers.

By using a payment method, the customer confirms that they are authorised to use that payment method.

7. Shipping

All orders receive free standard shipping.

The estimated delivery time is 15–20 days.

Delivery times are estimates and may occasionally be affected by carrier disruption, weather, customs procedures, peak periods, public holidays, transport interruptions, or other circumstances outside our reasonable control.

Further information is contained in our Shipping Policy.

8. Delivery Information

Customers must provide an accurate and complete delivery address.

We are not responsible for delays resulting directly from materially incorrect information supplied by the customer, except to the extent responsibility cannot lawfully be excluded.

Customers should contact info@eidierax.shop immediately after discovering an address error.

9. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy and applicable Australian law.

Our voluntary return conditions do not replace or restrict Australian Consumer Law rights.

10. Australian Consumer Guarantees

Goods sold to Australian consumers may be subject to consumer guarantees under the Australian Consumer Law, including guarantees concerning acceptable quality, fitness for disclosed purpose, and compliance with description.

Where a statutory guarantee is not met, customers may have rights to remedies including repair, replacement, refund, and in some circumstances compensation.

Nothing in these Terms is intended to exclude those rights.

11. Promotions

Promotions, discount codes, competitions, or special offers may be subject to separate conditions.

Unless otherwise stated:

• promotions cannot necessarily be combined;
• discount codes must be entered before checkout is completed;
• expired promotions will not be applied retrospectively; and
• promotional availability may be limited.

Australian Consumer Law rights continue to apply to discounted goods.

12. Intellectual Property

Unless otherwise stated, website content belonging to eidierax.shop, including original text, graphics, website layout, logos, visual elements, and other materials, is protected by applicable intellectual property law.

Customers may use the website for personal shopping purposes.

Customers must not reproduce, distribute, sell, commercially exploit, scrape, republish, or create derivative works from protected content without appropriate permission, except where permitted by law.

13. User Content

If customers submit reviews, comments, photographs, or other content to eidierax.shop, they must ensure that the content:

• is lawful;
• is accurate to the best of their knowledge;
• does not violate third-party rights;
• is not defamatory;
• is not malicious; and
• does not contain harmful code.

Where legally permissible, customers grant us a non-exclusive right to use content voluntarily submitted for publication in connection with the store, subject to applicable privacy law.

14. Prohibited Conduct

Users must not:

• use the site unlawfully;
• attempt unauthorised access;
• interfere with website security;
• introduce malicious software;
• scrape or harvest data unlawfully;
• impersonate another person;
• commit fraud;
• submit false payment information;
• misuse promotional programs; or
• infringe intellectual property rights.

15. Third-Party Services

Certain website functions may rely on third parties, including Shopify, payment processors, delivery companies, analytics providers, and other technology vendors.

Third-party services may be governed by their own terms and policies.

16. Website Availability

We aim to keep the website available and functioning correctly, but uninterrupted operation cannot be guaranteed.

Access may be temporarily suspended for maintenance, security, technical issues, system upgrades, or circumstances outside our reasonable control.

17. Disclaimer

To the maximum extent permitted by law, information provided on the website is provided for general shopping purposes and does not constitute professional advice.

Any disclaimer in these Terms applies only to the extent permitted by law and does not exclude statutory guarantees or rights that cannot lawfully be excluded.

18. Limitation of Liability

To the maximum extent permitted by applicable law, eidierax.shop will not be liable for indirect or consequential losses arising solely from circumstances for which liability may lawfully be limited.

However, nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law.

In particular, nothing limits rights or remedies under the Australian Consumer Law that cannot lawfully be excluded, restricted, or modified.

19. Indemnity

To the extent permitted by law, users agree to be responsible for loss reasonably arising from their unlawful use of the website or material breach of these Terms.

This clause does not require a consumer to indemnify eidierax.shop for loss caused by our own unlawful conduct or matters for which liability cannot legally be transferred.

20. Privacy

Personal information is handled in accordance with our Privacy Policy and applicable privacy requirements.

21. Changes to These Terms

We may update these Terms from time to time.

Changes will apply prospectively after the revised Terms are published, except where applicable law requires otherwise.

Terms applicable to an already completed transaction will not be retrospectively changed in a manner that unlawfully removes existing consumer rights.

22. Severability

If a provision of these Terms is found to be invalid or unenforceable, it will be interpreted or severed to the minimum extent necessary while the remaining provisions continue to operate, where legally permissible.

23. No Waiver

Failure to enforce a provision immediately does not automatically constitute a waiver of that provision or any other legal right.

24. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and other expressly applicable store policies, form the terms governing use of our website and purchases, subject always to mandatory applicable law.

25. Governing Law

These Terms are governed by the laws applicable in Australia, including the Australian Consumer Law, together with any applicable State or Territory laws.

Nothing in this clause prevents a consumer from exercising rights available under mandatory law.

26. Contact

Questions concerning these Terms may be sent to:

eidierax.shop
Email: info@eidierax.shop